Sr. Business Analyst / Product Owner

January 12, 2018

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Location: Bangalore

 Experience: Ideally 10+ years, with demonstrated analytical ability and leadership skills

 Job Mission: The job holder will be a key member of the product management team responsible for understanding the client requirements, managing client expectations regarding these requirements and ensuring that product enhancements / new features are incorporated as a part of the product in line with the prevailing and emerging market trends.

 Key Areas of Responsibility:

  • Improve / enrich existing products with innovative ideas considering overall Hospitality Industry scenario with relation to online distribution and shopping.
  • Conceptualize new products looking at the future need of the Hospitality Industry.
  • Be the conduit through which requirements flow from the external customers to the software development team. Be the voice of the customers within the technical development group
  • Elicit requirements using document analysis, requirements workshops, website visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis.
  • Critically evaluate information gathered from multiple sources, distinguish user requests from the underlying true needs and reconcile conflicts.
  • Develop requirements specifications according to standard templates, using simple language.
  • Review and edit requirements, specifications, business processes and recommendations related to proposed solution.
  • Responsible for Business Requirement Document, Product Release Document, testing of GUI and maintenance of the product backlog.
  • Initiate process improvement and maintain quality records and ensure compliance to process standards.
  • Keep track of the changing scenario of the market place and do own research to identify customer’s needs going forward.
  • Build and maintain profitable long-term relationships with customers by ensuring that customer expectations are met – status of assignments, delivery schedule, quality standards etc.


Requirements / Qualifications:

  • Bachelors or Master’s degree in Hotel Management or equivalent education and experience. Experience as a Revenue Manager in a Hotel will be an advantage.
  • Excellent domain knowledge: Hospitality Industry, Hotel distribution and Revenue Management function. Should have handled projects / products involving competitive shopping.
  • Strong analytical and problem-solving skills.
  • Hands on experience leading to good understanding of Channel Management, PMS, CRS and GDS applications.
  • Experience of working and dealing with International clients.
  • Knowledge of User Interface Design & Wireframes.
  • Ability to understand and deal with large transactional data / Big Data, HTNG and XML.
  • Natural inclination towards documentation and innovative ideas in hospitality domain.
  • Strong analytical and problem-solving skills.
  • Excellent communication & negotiation skills. 
  • Adaptable with high level of initiative and drive.
  • Passionate about exceeding expectations of internal and external customers.
  • Innovative approach to work, constantly looking for creative yet simple, practical solutions to problems.
  • Knowledge of Java, Swing, Web services, Database design, SQL is an advantage
How to Apply

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